13 HEALTH – Health advice over the phone

Queensland Government, Australia, March 2021

Related to Aboriginal and Torres Strait Islander social and emotional wellbeing, Telehealth

The service aims to support Aboriginal and Torres Strait Islander peoples within community to access timely health assessment and advice.

The service operates from 8am to 8.30pm, 7 days a week and is staffed by a team of Aboriginal and Torres Strait Islander Registered Nurses.

The service is particularly helpful for those patients who wouldn’t normally access a health service or emergency department outside of hours and may complement existing healthcare arrangements.

All patients need to do is phone 13 HEALTH (13 43 25 84) and ask to speak with an Aboriginal and Torres Strait Islander nurse.

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13 HEALTH – Health advice over the phone

Queensland Government, Australia, March 2021

Discover more resources

Helplines and telephone counselling services for children, young people and adults

A practical guide to working with children and families through telehealth

Supporting children and families through telehealth

What is a practice nurse?

What is a family law counsellor?

Child-centred approaches to supporting children in out-of-home care

Our Woven Ways: Supporting goal-setting with Aboriginal and Torres Strait Islander parents

Highlights in child mental health research: June 2024

Our Woven Ways: Uncovering the worries of Aboriginal and Torres Strait Islander parents

Culturally responsive strategies for promoting children’s health and wellbeing across diverse communities (part two)

Culturally responsive understandings for promoting children’s health and wellbeing across diverse communities (part one)

Emerging Minds Focus framework summaries

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