‘You go to the doctor and they give you a script for antibiotics and they say, “Fill this straight away.” You are not gonna really say, “I’m sorry, I can’t fill this until another four days when I get paid.” So you just take and say, “Yeah OK, thanks” and think: “What do I do now? I can’t do anything!” People don’t understand the extent of the situation you’re in.’
‘One of our kids had been told they’d really needed braces and we went to a follow-up appointment with the orthodontist and she was really rude, like: “Why didn’t you follow this up sooner?” And with the child in the room, you can’t say anything. You feel like a derelict parent in front of your child.’
‘We didn’t have insurance, we couldn’t ever afford any form of insurance, ever. Not health, not house and contents, not car; nothing. The judgement [from family, friends, professionals] around that when something went wrong was just so painful. And you just haven’t got the words or the energy to have a conversation with them about why that’s not practical. But it becomes a moral judgement about your capabilities as a human, and a parent in particular.’
‘The shame when you go to the shops and you’ve got all your stuff and the dreaded “Declined” comes up. What to put back and what doesn’t makes you look like a horrible parent. Of course, it’s the really healthy stuff that’s the stuff you couldn’t afford. And there’s always people behind you waiting. Always.’
‘The beginning of the school year – all the stuff you need! When my son started school for the first time, I realised that he needed a lunchbox and I thought “I’m not gonna be the parent that sends their kid with an old storage container.” I went to the shop and I made the mistake of bringing him with me. And it was devastating because there were all these amazing lunchboxes that he wanted and I could only afford this really small coloured plastic transparent one.’